Contact
Ask first. It is free.
The most useful message anybody sends us is the one before they order. A channel you specifically want, a device you are unsure about, a question about the refund terms: all of those are easy answers beforehand and awkward arguments afterwards.
- support@4kzone.site
- Reply time
- Usually a couple of hours, weekends included.
- The button at the bottom right of every page opens a chat with the same team.
- Existing order
- Send the order number and the exact device. Those two facts save an entire round trip.
Good questions to ask before buying
- Whether a specific channel or competition you care about is carried.
- Whether a particular box or television model will work with it.
- How many device slots your household actually needs.
- Anything in the refund terms you want in writing before paying.
Answers to the common ones are already written out on the answers page, which is faster than waiting for us.
A person reads every message Seven days a week